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Privacy Policy

Last Updated: 02 Oct 2024

Introduction

We understand you care deeply about how your personally identifiable information (hereafter referred to as "Personal Information") is handled, used, and shared, and we take your privacy seriously. This Privacy Policy (hereafter referred to as “Policy”) outlines our commitment to you as our user regarding your privacy and describes how we collect, use, and disclose your personal information when you visit and use the Emidox platform, which includes its mobile app and website (www.emidox.com). Please take the time to read this document carefully.

What Information is Covered by this Policy?

This Policy explains how we collect, maintain, use, store, disclose, transfer, and handle your Personal Information. It also provides your options for how your Personal Information is used, as well as your rights and how you can exercise them.

This Policy applies exclusively to our method at Emidox to process your Personal Information in our capacity as a data controller, meaning we process your Personal Information for our own purposes. This document does not apply to Emidox's processing of your Personal Information on behalf of a Creator or a service provider user. Creators or service provider users will have their own privacy policies, procedures, and data controls to handle their use of Personal Information which will be detailed in their own terms of service and/or privacy policies.

Changes to Our Privacy Policy

We continuously enhance our features and services. As a result, this Policy may need to be updated occasionally. We will notify you of such changes by publishing a note under this policy on our app, sending you an email, or using another method. Please keep in mind that even if you have opted out of receiving emails from us or have not given us your email address, the legal notices will still apply to changes to your use of Emidox and these legal notices are deemed to have been read and comprehended by you.

What Data Do We Collect?

Personal Information

When you engage with us and our services or when you subscribe to any of our paid or unpaid services, we gather and process Personal Information about you. This may involve the following:

  • Your first and last name;
  • Your email;
  • Your phone number;
  • Your payment information (incl. billing address, credit card details, etc.);
  • Your location and/or mailing address;
  • Your personal pictures;
  • Your browser or device used to access our website and app;
  • Your marketing preferences (incl. language, privacy options, categories of content you’re interested in creating and searching content, etc.);
  • Any information about you that we collect online and store in connection with your account, such as your username and password;
  • All content you have created on Emidox, regardless of being public or private to other users;
  • All content you have subscribed to;
  • Whatever information you provide to us directly or indirectly through your interaction with us and using our services;
  • Any other personal information we request from you or you provided to us, or a third party provides to us about you.

Sensitive Information

Sensitive information is a set of personal information that is protected to a higher degree. Sensitive information includes data on your racial or ethnic origin, political views, religion, trade union or other professional groups or memberships, philosophical ideas, sexual orientation or practices, criminal history, health information, or biometric data.

We do not solicit sensitive information about you proactively. If we ever need to acquire sensitive information about you, we will ask your permission beforehand and will only use it as necessary or as authorized by law.

How Do We Collect Your Personal Information?

When you sign up for an account with us, use our website's form for "Contact us" or ask for our help through email, phone, and other support channels on the app and website, we gather Personal Information that is explicitly submitted by you.

We collect Personal Information about you when you use our platform in an indirect way, e.g., when you visit our website, send us an email, phone us, or make an online query.

We collect Personal Information from third parties, such as information on your website activity from our data analysis and cookie providers, along with marketing vendors. Extra details on cookies are available in the section below under "Cookies."

Cookies

We use cookies to enhance your experience on our platform by understanding how you use our website and services. Cookies help us provide personalized content, tailor ads, measure their performance, and provide a safer experience. For more information on how we use cookies, including how to control your cookie settings, please refer to our detailed Cookie Policy.

This Policy serves as a framework to guide the management of personal information at Emidox and ensures compliance with privacy principles. For any privacy-related concerns, please contact us at support@emidox.com.

Ebiblo Pty Ltd trading as Emidox