Terms of use

1. Who we are

Emidox is an AI agent builder operated by Ebiblo Pty Ltd (ABN 60 155 467 833), Sydney, New South Wales, Australia ("Ebiblo Pty Ltd", "we", "us"). These terms govern your use of the Emidox website and app (the "Service"). Ebiblo Pty Ltd also operates Ebiblo, a separate product with its own terms; where you use both with one sign-in, each product's terms apply to that product.

2. Your account

You must be at least 18, or using the Service under the supervision of an adult who accepts these terms. Accounts are individual. You are responsible for keeping your sign-in details secure and for everything done under your account, including what your agents publish. Tell us through the contact page if you think your account has been used without your permission.

3. What the Service does

Emidox lets you connect data sources, write instructions for an AI model, and send the model's output to destinations you choose — social accounts, email, other apps — either when you submit it or on a schedule you set. The Service runs your instructions; it does not decide what to say. You are responsible for the instructions you write, the sources you connect, and the output you publish or allow to be published.

4. Your material stays yours

Anything you put into a source — submissions, emails, files, scraped data — and anything an agent produces from it remains yours. You grant us a limited, non-exclusive licence to store, process and transmit it only as needed to run the Service for you. We do not use your material to train AI models, and we do not share it with other customers.

5. AI providers and your key

Agents run on an API key you supply for a third-party provider (for example OpenAI, Anthropic, Google or DeepSeek). Your use of that provider is governed by their terms and privacy policy, and they bill you directly for what you use. We do not control their availability, output, accuracy or pricing, and we are not responsible for the content a model produces. A sample agent provided to Ebiblo customers may run on our key for a limited period; we may cap that use.

6. Connected accounts and published content

When you connect a social, email or messaging account, you authorise us to read from and publish to it within the permissions that platform grants, on the triggers you set. You must have the right to publish through any account you connect, and you must keep within that platform's rules and the law. You can revoke access at any time, from Emidox or from the platform.

Agents with a Daily or On-update trigger send output without a person reviewing each item. You accept that responsibility when you set those triggers.

7. Acceptable use

You must not use the Service to break any law; to send spam or unsolicited bulk messages; to impersonate a person or organisation; to publish content that is defamatory, infringing, deceptive or harmful; to collect personal information without a lawful basis; or to interfere with the Service or another person's use of it. We may pause an agent, or suspend or close an account, that breaches this clause.

8. Plans and payment

Starter is free. Premium is billed in Australian dollars, GST included, monthly or yearly in advance. Prices are shown before you pay and may change with at least 30 days' notice; a change applies from your next billing period. You can cancel at any time; cancellation takes effect at the end of the period you have paid for, after which your account returns to Starter and agents beyond Starter's limits stop running. Paid Ebiblo plans include Premium for as long as that plan is active. Third-party costs — model usage, metered sources such as Apify — are billed by those providers, not by us.

Nothing in these terms limits your rights under the Australian Consumer Law. If the Service fails to meet a consumer guarantee you may be entitled to a remedy, including a refund.

9. Availability and changes

We aim to keep the Service available but do not promise uninterrupted access. We may change or withdraw features, and will give reasonable notice of any change that materially reduces what a paid plan includes.

10. Intellectual property

The Service, its software, design and name belong to Ebiblo Pty Ltd or our licensors. These terms give you a licence to use the Service, not ownership of it. You may not copy, modify, reverse-engineer or resell the Service except as the law allows.

11. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit, data or goodwill, or for any loss arising from a third-party provider, a connected platform, or content published by your agents. Where liability cannot be excluded, it is limited, at our option, to resupplying the Service or refunding what you paid for it in the preceding 12 months. This clause does not exclude any guarantee, right or remedy under the Australian Consumer Law.

12. Ending an account

You can delete your account from the profile menu; this removes your agents, their runs and your stored keys. We may suspend or close an account that breaches these terms, and will tell you why unless the law prevents it.

13. Privacy

Our privacy policy explains what personal information we collect and how we handle it, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

14. Governing law and contact

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts. Questions about these terms can be sent through the contact page.